Nepal Drinking Water Supply and Sanitation Corporation Business Analysis

Nepal Drinking Water Supply and Sanitation Corporation Business Analysis
This study reveals the causes and effects of change in Nepal Drinking Water Supply and Sanitation Corporation in recent days. Also, this research seeks to bring afore the dilemma of the corporation resulted in the ineffectiveness of the organization?s performance and results. So, while observing the various issues and concepts of change and change management, the stresses has been given on the corporation under study. This research duly makes efforts to unfold the situation of the corporation, which ultimately demands for the change. Hence, this study concentrates on the questions and issues like why the corporation needs change; how the corporation formulates and implements policies and strategies for the change; what it should do to sustain and cope with change and what techniques and methods will help the corporation to overcome the challenges created by the change in the organization. These issues and questions are, in reality, very prominent to be addressed and solved with proper options. To solve these issues and questions both primary and secondary data have been collected and consulted. However, the secondary data, especially qualitative data gathered through books, internet browsing and articles have mostly been taken into consideration.
Nepal Drinking Water Supply and Sanitation Corporation, which is now under study is one of the major public corporations of Nepal. Established in 1973 as per the provisions of Corporation Act 1964, the corporation is working for the distribution of pure water as well as managing sanitation system. The objective of the corporation, as stated in Yellow Book of the government of Nepal (2010) is to supply clean drinking water all over the country and manage sewerage system effectively. For this reason, the corporation is carrying out its daily activities and programmes mobilizing 860 staff in its different division, branches and projects. The corporation is striving for attaining the objectives, however, the corporation has not been successful for so. As a government-owned public corporation, the corporation still applies bureaucratic organizational structure and culture in it. Like this, even in terms of technology it has been using, the corporation seems to be quite traditional. Also, the human resource management of the corporation is not systematic and capable to make available right person for the right place. On the one hand within the organization there have been a number of challenges and issues created as obstacles for development. On the other, the organization has to withstand the challenges and issues created by other organizations and competitors. Yet, the government recently has decided to minimize its cost and investment in public corporations, which are operating with a huge loss. In this context, the corporation has to introduce and manage changes in the organization.

background TO change IN the corporation
Generally, the change is a multidimensional process that puts all the components of the organization or the society in the threshold of tension and thereby gives momentum to follow either progression or regression. Though change is always forward- moving, it is very difficult to predict its direction, movement and outcomes. In this sense, to initiate or introduce change in the organization also means to put the organization into risk for the outcomes of change can either be ?the best? or ?the worst?. However, within the organization, change is supposed as an important aspect of organizational development. Armstrong (2006)?s opinion in this regard is noteworthy to state here that the change process starts with an awareness of the need for change.
Moreover, the change simply is the sign of the development. It is because only through the change, the development is resulted in. Nevertheless, the change is negatively looked into, fearing that it may bring forth risks, uncertainty and insecurity in one?s career. But, undoubtedly, the development is based on the change generated due to certain circumstances and variables. The circumstances and variables responsible for the change can best be identified and analyzed in terms of their nature and the context of the time. The following figure vividly illustrates this fact:

For Existence, Adaptation
Competency, Control

The figure as shown in the above, gives details of interrelationship among environment, needs and challenges, technology and change. A given environment creates certain needs, challenges and threats to the human beings and the organizations. Undoubtedly, to adapt to the prevailing environment and situation, human beings and organizations have to develop new and innovative technologies, skills, knowledge and ideas, which ultimately give rise to change.

It is also mandatory to manage change within the organization assuring staff of security and better future career. In fact, the change management is the systematic way of leading the organization from one level to another involving all the staff in decision-making and decision-implementation process along with novice ideas and activities. As change affects both individual and the organization, it should be managed considering both the individual and the organization. Here, in this regard, Whatis.Com (2010) rightly states: ?Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the level.? Introducing change in the organization, in real sense, is a challenging and daring task for the outcomes of the change cannot be predicted before and so the organization may be vulnerable even to decay and regression. Such situation in the organizational life is known as transitional phase. bnet Business Dictionary (2010) carries the same theme defining the change management as ? the coordination of a structured period of transition from situation A to situation B in order to achieve lasting change within an organization.? The definition available in bnet Website is logical in the sense that it has presented the change management as the way to the total transformation of the organization. It is because change management plays vital role in reengineering and invigorating the organization with new technologies, approaches and procedures.
task 1.1
causes OF change IN the organization
Change within the organization is resulted from varied factors of everyday life of human beings. Mainly, the current political and regulatory provision, socio-cultural setting, economic condition and the level and nature of technology and knowledge automatically demand change and transformation within the organization. In fact, these factors are responsible for stimulating change in the organization. Even in the case of the corporation the factors mentioned below play crucial roles in bringing change in the organization.
Political and Regulatory Factor
The policies, strategies, rules, laws, regulations and decisions of government or the state always have serious impacts on the organizations operating within the boundary of the given state. In other words the government?s policy on tax, interest rate, employment, privatization of government ?owned public organization and the like can put the organization into question. Not only this but also the organization is also under influence of the regulations issued forth by the world bodies like, the World Bank, International Monetary Fund, World Trade Organization and European Union. So, the organization has to adjust it with the government policies, rules and regulation The Corporation has also been seriously threatened by the government policies to privatize the corporation operating at loss.
Economic Factor
The economic situation of a given time also compels the organization to go through the change. It is because increasing rate of unemployment, inflation, interest rate, purchasing power of public and demand and supply greatly have impact on the organization. The snail- crawl-like economies and economic growth and lopsided development of Nepal have left a number of Nepalese people either unemployed or semi-employed. Owing to the policies coping with those of world bodies and communities, the government is cutting its investment on public organization.
Socio-Cultural Factor
The socio-cultural set up of the given society also affects the organization. Therefore, before expanding the activities in the given society, the organization should consider the nature and structure of population, culture, usages, ethnicity, interests and other aspects of the society. The growing population of Nepal and its demographic structures and distributions are also causes of the change, which force the organization to initiate and introduce changes in it.
Technological Factor
The technology is one of the prime factors of change and development of the society and the organization. People, hence, develop skills and technologies in order to meet their needs, expectations, desires and objectives in a challenging and threatening environment. However, saying in terms of technology, the corporation seems to be somewhat traditional. Still, the corporation is lagging behind due to lack of adequate skilled human resources. In the same scenario it is important to introduce innovative but locally suitable technology in the organization.
Furthermore, the corporation has to come out of the government?s cradle and develop competencies to adapt to the existing intricate and competitive global business environment. For this reason, the corporation needs to develop its capacity and competency to stand as a competitive organization. Realizing this reality, this study strongly recommends the corporation to initiate and manage change in its organizational structure, working culture, human resources and technology.
task 1.2
bureaucratic organization: its strengths and weaknesses
The bureaucratic organization is perhaps the largest organizational structure with a wide range of networks and channels spread across the country. Moreover, the bureaucratic organization strongly advocated for by noted sociologist, Max Weber is a formal organization mostly used by the government of the particular country. Especially, the bureaucratic organization is based on hierarchical structure where exist two types of staff: decision-makers and decision-implementers. In other words, in this type of organization the high level bureaus make policies and decisions whereas other staffs implement the decisions and policies of the high command they get through the circulars. As the decision is taken by the high command and followed by line staff, there is always unity of command within the organization. As a consequence, there is less likely to appear duplication in the organization. Another important benefit of this kind of organization is that all staffs obey their supervisor and carry out their tasks as per the command of the supervisors. Again, the decision process in bureaucratic organization is faster than the participative or people-centered organization. Most importantly, bureaucratic organization works for the public welfare and security and safety of the state. So, here, it is worth mentioning that the development and development process of a given country is undeniably in the hands of bureaucracy.
Despite its unquestionable roles even in today?s post modern world, its negative parts and impacts on human civilization cannot be ignored. Because of its large size, it is very difficult to control and regulate bureaucratic organization. Likewise, the bureaucratic organization does not practice democratic cultures within the organization. So, staffs have no feeling of ownership and accountability in this kind of organization. Yet, the bureaucratic organization lacks transparency and good governance. Staffs in bureaucratic organization have to follow the decision and direction of the leader despite their unwillingness. The unproductive outcomes, lopsided development, corruption, nepotism, favourism, red-tapism and irresponsibility are some dark aspects of the bureaucratic organization.
task 1.3
alternatives OF organizational development
As a government-owned public organization, the corporation currently has a bureaucratic organizational structure and culture. And its hierarchical structures and autocratic organizational cultures ignore the real involvement and participation of staffs and other stakeholders in decision- making process of the corporation. Yet, the government directly and indirectly influences and impedes the corporation in making decision and putting it into operation. Due to overstaffing resulted in the careless recruitment of the past governments; the corporation is facing financially an awful situation. In addition, the corporation lacks skilled manpower and experts capable of carrying out the tasks satisfactorily.
Mainly, the corporation needs to rectify its past errors by bringing in drastic changes in its structures, cultures and technologies along with innovative ideas and strategies. As a result, all the staffs can have the feeling of belongingness and ownership of their tasks and the organization as well. Such a provision is only possible in participatory organization, where all staffs have the rights to equally participate and share ideas in the decision or policy making process. Likewise, in this kind of organization all staffs take responsibility along with authority in order to make the organization successful. The corporation can effectively perform the activities and pull off the outcomes in this kind of organization. Therefore, the participative organizational structure is suitable for the company, which can be best option.

Nepal Drinking Water Supply and Sanitation Corporation Business Analysis 9.6 of 10 on the basis of 2144 Review.